You will be responsible for covering a wide range of responsibilities to ensure the smooth operation and success of the establishment.

Key Responsibilities:

• Oversee day-to-day operations of the restaurant, including food preparation, service, and cleanliness.
• Ensure effective communication with the team monthly meetings, and managers meetings.
• Ensure obedience to company standards, policies, and procedures.
• Monitor inventory levels and order supplies as needed.
• Implement cost control measures to optimize profitability.
• Maintain equipment in good working condition and arrange for repairs when necessary.
• Hire, train, and supervise junior staff members, and provide coaching and feedback to improve performance.
• Ensure effective scheduling of staff.
• Handle disciplinary actions when necessary.
• Create a positive work environment and promote teamwork.
• Ensure record keeping in the restaurant.
• Ensure high levels of customer satisfaction by addressing complaints and resolving issues promptly.
• Monitor service quality and implement improvements as needed.
• Coach staff on customer service best practices.
• Interact with customers to gather feedback and suggestions.
• Implement strategies to increase revenue, reduce costs, verification and approvals of daily expenses.
• Ensure compliance with health and safety regulations.
• Maintain cleanliness and sanitation standards.
• Train staff on food safety procedures.
• Conduct regular inspections to identify and address potential hazards.
• Plan and execute promotional events and campaigns.