We're hiring an E-Commerce Sale Specialist for our company.

Our E-Commerce Representative will be a key contributor to growing our business and will work very closely with our vendors, sales, and product management team.

Responsibilities:

• Assist in the processing of online purchases quickly and while providing superior service to customers.
• Field calls and E-mails of customer inquiries.
• Assist with returns and the RMA process as needed.
• Coordinate with shipping carriers to ensure the safe delivery of all packages.
• Demonstrates a sense of urgency and dedication to exceed customer expectations and earn loyalty through accuracy, efficiency, courtesy, and knowledge.
• Demonstrate knowledge of computer components to assist customers with technical questions as needed.
• Handel and solve customer complains.

Job Requirements

• Past working Experience in an E-commerce company is preferred, not a MUST
• Past working Experience in a Tele sales position is preferred, not a MUST
• Detail-oriented and quick-thinking personality with the ability to work in a fast-paced environment.
• Organized and a strong aptitude to follow tasks through to completion.
• Excellent active listening and time management skills with the capability to address difficult situations with patience and professionalism.
• This is an entry-level position
• Good written and verbal communication skills in English & Urdu.
• Females are encouraged to apply.